This model is so crucial because it explains why different people, sharing an apparently similar situation, experience it totally differently. This is why witnesses to a crime all see something slightly different. It depends on their views and values, as well as past experiences and memories
Click here to return to the Communication article
Resources:
Testimonials:
Richard can only be described as world class... - Operations Director Asia/Pacific, Diageo
click here for more testimonials
What's New?
Article: Management and Change Management
Blog: We've been Trumped... or Brexit pt II
It is impossible for a man to learn what he thinks he already knows. - Epictetus